Digiruptor has built a set of tools, techniques and methodologies that has been derived based on our global consulting insights. We are passionate about helping organizations become more innovative, agile and optimize industry best practices to deliver value to your clients.
Grow, Scale & Monetize
Growing your top-line is always a challenge. Finding new sources of growth is one challenge, but can an organization scale with the demand? Does your organization have the capability to increase or expand the workload? Are we aware of all the changes taking place in our industry? It’s a balancing act on its own, while trying to stay true to your unique value proposition, driving customer value, while freeing up cash flow to make strategic investments. Successful growth strategies start with a clear understanding of the challenges and opportunities.
- Digital Strategy & Engagement Models
- Sales & Revenue Growth Strategies
- Design Thinking or Sales Workshops
- Go to Market Strategy
Enhancing Customer Experience
Customer experience is the product of an interaction between an organization and a customer over the duration of its relationship. Experiences are more important than products now. Experiences are now the new products. Creating human-centered experiences defines customer experience across every customer touchpoint. Identifying every ‘moment of truth’ throughout the customer lifecycle to create proactive experiences. Having a clear understanding of who your customers are will help you build their trust and loyalty, that will result in more repeat business as we build the customer lifetime loyalty. Customer Led.
- Omni-Channel Customer Experience
- Customer Experience Journey Map
- Human Centric Design & User Research
- Design Thinking & Feasibility Testing
Driving Operational Efficiencies
Enhancing Customer Experience[/caption]Is your organization experiencing higher net profits year-over-year? Or the reverse? Do we know all the activities that lead to the final product or service? Are there opportunities to eliminate waste or speed up delivery? Gross profit margins is the most powerful number and yet, the most underutilized and optimized metric. Operational excellence takes an in-depth end-to-end view of all tasks that lead to the final product or service and finds ways to streamline, automate and elevate many of these activities. With all the new tools and technologies (i.e. Cloud, AI, Bots), they can drive new efficiencies and support new business models that will improve your bottom line. Technology Driven.
- DevOps Tool Kit
- Process & Cash Flow Optimization
- Benefits Realization Management
- Enterprise business & digital transformation programs
- Technology tools & roadmaps
Creating Organizational Mindset that delivers results
How do we sustain these new growth models that deliver these intentional experiences? How do you continuously evolve and proactively pivot with our customers? How do you create innovation avant-garde experiences with our customers? Creating new operating and business models requires new ways of working, thinking, adapting in order to sustain the change & continuously innovate. An innovative culture is a puzzle that simply begins with the awareness that nothing stays stationary and that the world is continuously changing at rapid speed. It’s an exciting time to be experimental WITH our customers. New World Thinking.
- Organizational Effectiveness
- Organizational Change Management
- Workforce Planning & Human Capital Optimization
- Succession Planning
- Executive Coaching